Frequently Asked Questions

Customer FAQS

How do I purchase my Feel Good Loyalty Key Ring?

Go to the Feel-Good Loyalty page and click on ‘purchase your keyring’ and this will take you through the steps to make payment.  We will then post your keyring out to you so you can start enjoying your FGN experience. You can also pay via BACS and save delivery costs by popping into see me at Feel Good Therapies in Norwich Lanes.

What does the keyring get me?

By investing into an FGN keyring, you will be supporting your local wellbeing community who will be providing you with wonderful ways to promote your health and wellbeing.  Your keyring gives you 18 months access to the exclusive offers as well as regular wellbeing tips and advice.

To check out what offers and workshops are currently available to our FGN customers, you can head to the individual FGN business pages as well as see what’s on at Feel Good Workshops and Events.

How do I claim my discount?

You can contact the FGN business you wish to make a booking with or purchase from and let them know you are an FGN customer by giving them your FGN membership number.  They will apply the discount and/or send you your FGN freebie/offer. And in person you can show them your feel-good loyalty keyring.

Do I have to have a keyring to book with or purchase from FGN businesses?

 No, you can of course book and purchase throughout the collective without a keyring.

Business FAQS

How much does it cost to join the Feel Good Business collective?

In the current climate, and whilst we are building the community, we are offering membership at only £35 for 18 months.  This is not for profit and simply covers the cost of creating your FGN website page.

 

What will I receive when I become a Feel Good Business member?

Once you have joined the Feel Good Collective, we will create your page to showcase your work and what you have to offer on the FGN website.

You will be introduced into the FGN community via our social media platforms and Feel Good News.

We will promote, share and celebrate your work through Facebook, Instagram and Twitter.

You will be welcomed into the FGN Business Facebook group, which is a great space to network, to share our advice and tips, and to support one another.

You will have the opportunity to swap / trade with other practitioners and wellbeing businesses.

You can connect with and find mentor support from our more established FGN members.

FGN is a place you can share your experience and wisdom to help others within the community.

Our FGN business team are available to advise on how their work can offer you help with developing your business further, and supporting you with the tasks you least enjoy.

You will be invited to join our quarterly networking events which will nurture and nourish our FGN community.

In October we will be launching our ‘Feel Good Membership’ package where you can choose to join the business collective for a small monthly (or discounted annual) fee. 

Upon subscribing you will receive our specially made FGN bookkeeping spreadsheet and a webinar on how to tailor this to you and your business.  From chatting to wellbeing businesses, FGN has discovered that many of us feel we would benefit from reviewing how we manage our money admin and discover a better, more effective, and efficient system for ourselves.

You will then have access to our monthly business webinars.  These will focus on developing our knowledge, skills and confidence with the ‘behind the scenes’ business stuff to help us learn and grow together. 

How do I join the FGN Collective?

Please email sarah@feelgoodnorfolk.co.uk to introduce yourself and find out what we need to get you set up as an FGN member.